Question 1

What is DonePact?

Accepted Answer

DonePact is an AI-native agreement and contract workspace. It brings the conversations, context, people, documents, workflows, approvals, signatures and post-signature actions surrounding an agreement into one place.

Question 2

How is it different from a contract repository?

Accepted Answer

A repository stores executed documents. DonePact covers the work around the agreement as well: capturing the business context before drafting, collaborating and negotiating during the agreement, and tracking obligations, renewals and actions after execution.

Question 3

Who uses DonePact?

Accepted Answer

Legal teams and the business functions they work with — sales, procurement, finance and operations — collaborating in the same agreement workspace.

Question 4

Can counterparties take part?

Accepted Answer

Yes. Collaboration in the agreement workspace covers internal teams and counterparties, with access governed by enterprise access controls.

Question 5

What happens after an agreement is signed?

Accepted Answer

Executed agreements move into the repository, where contract data extraction, search, obligation tracking, renewal and deadline monitoring and analytics apply.

Question 6

What does DonePact AI actually do?

Accepted Answer

AI is embedded across the lifecycle: AI-assisted drafting from captured business context, AI-assisted review and analysis, clause and term understanding, contract data extraction, and answering questions about agreements.

Question 7

What are AI Agents?

Accepted Answer

AI Agents assist with agreement-related workflows and repetitive work — for example drafting from business context, reviewing an agreement for important terms and deviations, answering questions about agreements, or assisting with workflow steps.

Question 8

Do AI Agents act on their own?

Accepted Answer

AI assists; your team decides. AI-generated output is intended for human review, and agreement-related actions remain subject to your approval and workflow configuration.

Question 9

Can AI output be wrong?

Accepted Answer

Yes. AI-generated output may contain inaccuracies or omissions and should be independently reviewed by appropriate personnel before it is relied on.

Question 10

How is customer data protected?

Accepted Answer

DonePact's security program is built on least-privilege access, encryption of sensitive data, segregation of customer environments where applicable, secure development and deployment practices, continuous monitoring and logging, controlled use of AI systems, and vendor and sub-processor oversight.

Question 11

Is data encrypted?

Accepted Answer

Data is encrypted in transit using TLS/HTTPS, and encrypted at rest where supported by the underlying infrastructure.

Question 12

Who inside our organization can see an agreement?

Accepted Answer

Access is governed by role-based access controls that the customer organization configures, together with multi-factor authentication for privileged access.

Question 13

Which certifications does DonePact hold?

Accepted Answer

This site does not list certifications. DonePact follows industry best practices and is building towards global security and compliance standards; for the current status of any specific standard, contact the DonePact team. See the Security & Sub-Processor Overview for the details that have been published.

Question 14

Which systems does DonePact integrate with?

Accepted Answer

The platform is designed to integrate with communication tools, cloud storage providers, CRMs, ERPs, productivity platforms, identity providers, e-signature providers and AI providers. Availability of any specific integration is confirmed by the DonePact team — the integrations page marks anything not yet available as coming soon.

Question 15

Is there an API?

Accepted Answer

The platform includes APIs and integrations as part of the service. Contact the DonePact team for current API documentation and access.

Question 16

Who controls which integrations are enabled?

Accepted Answer

The customer organization does. Enabling, configuring, monitoring and supervising integrations is controlled by the customer.

Question 17

How much does DonePact cost?

Accepted Answer

Pricing is not published on this site. Plans are structured around agreement volume, capabilities, AI, workflows, integrations, support and enterprise controls — contact the DonePact team for current pricing.

Question 18

Which plan is right for us?

Accepted Answer

Free is a trial for teams getting started with agreements in one workspace — 14 days or 5 agreements, whichever comes first. Enterprise suits organizations running the full agreement lifecycle with complex workflows and requirements.

Question 19

Is there a trial or pilot?

Accepted Answer

The Free plan is a trial that runs for 14 days from sign-up or 5 agreements, whichever is reached first. Longer pilot arrangements are covered by the DonePact Pilot Terms — talk to the DonePact team about what is available for your organization.

Question 20

What does getting started involve?

Accepted Answer

Implementation depends on the agreement types, workflows, approvals and integrations your organization needs. The DonePact team scopes this with you during a demo.

Question 21

Can we bring existing agreements in?

Accepted Answer

Executed agreements can be held in the DonePact repository, where search, contract data extraction and obligation tracking apply. Scope and approach are agreed with the DonePact team.

Question 22

Who configures workflows and permissions?

Accepted Answer

The customer organization controls workflow configuration, permissions granted to users and systems, AI Agent configuration and automated actions.

Straight answers about DonePact.

Product

AI

Security

Integrations

Pricing

Implementation

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