Account and Data Deletion
1 Enterprise-Managed Accounts
DonePact is an enterprise platform designed for organizations and their authorized users. User accounts are typically created, managed, and administered by an authorized administrator within the user’s organization.
Individual users generally do not independently create or own a separate consumer account on DonePact. Access to DonePact is provided and managed by the organization that has authorized the user’s access.
2 Request Account or Data Deletion
If you would like to request the deletion of your DonePact user account or applicable personal data associated with your account, you may submit a deletion request using the process below.
How to submit a request
Please provide:
- Your registered email address
- Your full name
- Your organization or company name
- The reason for your request, if you wish to provide one
Submit an account deletion request
Send the details above to info@donepact.com with the subject line “Account Deletion Request”, or use the contact form.
3 What Happens After You Submit a Request
After receiving your request, DonePact may verify your identity and confirm your relationship with the organization that manages your account.
Because DonePact accounts are managed within an enterprise organization, we may coordinate the request with the authorized administrator of your organization where appropriate. This helps ensure that account and data deletion requests are processed securely and in accordance with the organization’s access, contractual, legal, security, and data-retention requirements.
Once the request has been verified and approved for processing, the relevant DonePact account and associated personal data will be deleted or anonymized, subject to any information that DonePact or the organization is required or permitted to retain under applicable law, contractual obligations, security requirements, fraud prevention, dispute resolution, audit requirements, or other legitimate purposes.
4 Important Information
Deleting a user account may result in the permanent loss of access to DonePact and information associated with that account.
Some records may need to be retained for a limited period where required by applicable law, contractual obligations, security requirements, or legitimate business purposes.
For more information about how DonePact collects, uses, retains, and deletes personal data, please review our Privacy Policy.
5 Contact
If you need assistance with an account or data deletion request, please contact: